SIM Concept collects your personal data for predetermined and legitimate purposes.

SIM Concept, responsible for the processing of personal data operated on their sites, collects information about you when you create your Customer Account or when you make purchases, or when communicating with our customer service.

The personal data collected allows us to carry out operations relating to:
  • customer management
  • prospecting
  • the development of trade statistics
  • management of requests for the right of access, rectification and opposition
  • management of unpaid bills and litigation
  • management of promotional operations
  • management of reviews.
The legal basis for this data processing is the execution of contracts to which you are a party or the execution of pre-contractual measures taken at your request.

This data can be used to send information and promotional offers from SIM Concept, which you can unsubscribe at any time. You retain control over your communication preferences.

SIM Concept is committed to keeping your data secure.

We are committed to ensuring the security of your personal data through strict procedures within our company.

For data collected "online", communications on the client side are encrypted between the user's workstation and our servers (HTTPS secure zone).
SIM Concept undertakes to make every effort to protect your personal data. Within SIM Concept, only people who, by virtue of their functions, have a legitimate interest in accessing your information will have access to your information. As part of technical operations, your data may also be hosted by our subcontractors. These are carefully selected and act in accordance with our instructions. Your data is hosted in Europe. No data transfer outside the European Union is made, thus guaranteeing optimal legal security for your personal data.

We do not share your personal data on our site with the exception of your first name and the first letter of your name or your pseudonym when you post product reviews or post on a forum.

SIM Concept only shares your personal data with the following entities.

In order to accomplish the aforementioned purposes, we disclose your personal data only to:

Financial, judicial or state agencies, public bodies on request and within the limits of what is permitted by regulation;
Certain regulated professions such as lawyers, notaries, auditors.
Under no circumstances will SIM Concept sell or share the data with third party business partners.

SIM Concept keeps your personal data for a limited and predefined period.

Accounts and orders:
If you are a customer, your data will be kept for the time necessary for commercial management.

Supporting documents sent to Customer Relations:
The processing linked to the request for supporting documents is intended to combat fraud and unpaid debts. The data is kept until request for deletion, and for a minimum period of 12 months.

You have rights to your personal data, here's how to use them:

In accordance with the provisions of the Data Protection Act of 6 January 1978 as amended and those of the General Data Protection Regulations, you have the right to access, rectify, port and delete your personal data. You can also request the limitation of the processing of data concerning you. You can exercise your rights by contacting us:
  • By email at
  • By mail to SIM Concept - Jozef Cardijnlaan 46 - 1860 Meise - BELGIUM
Your request by email or mail must specify your name (s), first name (s), customer number and include a copy of your identity document.

You can also, for legitimate reasons, oppose the processing of data concerning you and have the right to withdraw your consent at any time when the processing of personal data implemented is based on it.

Finally, you have the possibility to lodge a complaint with the competent supervisory authorities for the protection of personal data.